Let’s talk

We’re here to help, whether you want a quote, have a question, or just want to know more about MyUnit.

Get in touch and our team will get back to you within one business day.

Or contact us directly:

New enquiry:

support@myunit.tech

Tenant support:

support@myunit.tech
(Monday–Friday, 9am–5pm)

We’ll use your details to respond to your enquiry. For more information, see our Privacy Policy

FAQs

For landlords

  • We start by reviewing your site. Where possible, we connect to equipment through our open system, or we can install new hardware if needed. Tenants can manage top-ups and track their usage online, while we handle all billing and payment collection. You receive clear monthly reports, proactive alerts, and ongoing support.

  • You have direct access to our team, monthly reporting, proactive alerts and we handle all the tenant support for you.

  • Depending on your setup it can take as little as a week or where installation is required, up to four weeks.

For tenants

  • If you have a problem in your home (like a leaking pipe, no heating or something to do with your tenancy), please contact your managing agent or landlord.

  • Please press make a payment on the home screen. You can pay with your debit card or Apple Pay. If you’re on a pre-paid account, you must keep your account in a positive balance or you risk an interruption to the supply of electricity in your home.

  • Please email support@myunit.tech, and our friendly team will respond between Monday-Friday 9am -5pm.