Get it wrong, pay the price
As a landlord, you’re responsible for how you manage utilities fairly for your tenants. We make it easy to stay one step ahead of changing utility regulations.
Bill at cost, show your sums
You're required to charge tenants only what your supplier charges you for energy kWh, standing charge, and 5% VAT. We track everything automatically and give you full visibility, so you can always show the sums.
“The reseller should be in a position to explain how each purchaser's share has been calculated”
- Ofgem The Resale of Electricity and Gas Guidance
Offer energy saving tips
You're expected to help tenants reduce their energy use and costs. Our platform delivers smart, practical advice directly to tenants.
“Suppliers must provide info on how to reduce electricity costs through efficient use”
- Ofgem ELECTRICITY ACT 1989 Standard conditions of electricity supply licence
Use friendly hours and emergency credit
If a tenant falls behind in payment, disconnections only happen 8am-5pm Monday to Friday and we offer a £10 emergency credit per tenant.
“Licensees must offer Emergency Credit and Friendly-hours Credit”
- Ofgem ELECTRICITY ACT 1989 Standard conditions of electricity supply licence
Protect vulnerable tenants
Supporting vulnerable tenants isn’t optional, it’s the right thing to do. Fair billing, flexible payments, and inclusive tools are built into everything we do.
“Consumers in vulnerable situations should have access to inclusively designed innovative solutions that help transition to a digitalised, decarbonised and decentralised energy system”
- Ofgem Consumer Vulnerability Strategy 2025